Terms & Conditions
Check in is usually from 4 - 6pm. Pleased confirm your arrival time with us the day before so we can ensure we are here to welcome you.
Last check in 9pm unless by prior arrangement (we reserve the right to charge a late check in fee of £25 for arrival after 11pm).
Check out by 10am on day of departure (unless by prior arrangement). We reserve the right to charge for an additional night's stay at the full rate for occupancy beyond this time.
Weekends generally require a minimum booking of 2 nights. If you require a 1 night booking during these times then please call us on 01341 250482 to check availability.
We welcome children aged 10+ to The Slate Shed in our double/twin/single rooms. Families with younger children are very welcome in Graig Wen’s adjoining 4 self-catering lets, campsite and yurts but we regret we cannot accommodate younger children in The Slate Shed.
Well behaved dogs are welcome in our rooms and we make a £10/dog/night charge for the extra cleaning we do.
A £10 supplement is charged for setting up Sidan with twin beds.
The owners shall not be liable for any loss or damage to visitor’s property, however caused.
Cancellation – It is essential that you let us know immediately if you need to cancel your booking. Please telephone us and confirm in writing. If you cancel more than 7 days before your stay you will be charged for one night’s stay. If you cancel 7 days or less before your stay you will be charged the full amount of your stay. Thus if you cancel your booking within this time for whatever reason – including family illness/bad weather/petrol strikes/car broken down etc we have the right to make a full charge for all our losses, in your absence, to your card. We do this because as a small business we are likely to have turned down other bookings and may be unlikely to be able to let the room for the same period. We will debit your card in your absence for the full amount - we strongly recommend that you take out travel insurance just in case and can provide you with further details about travel insurance if you wish.